Fantastic appearance
1/5/2017
My refrigerator is the first thing that my guests notice when they enter my kitchen. My guests loves the way it looks; and the fact that it doesn't stick out so far. I will always buy a counter depth refrigerator.
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Yes, I recommend this product
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Great value!
7/10/2016
We needed a fridge for a smaller space that utilized HHe space to the max; this model is perfect!
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Yes, I recommend this product
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Still waiting for repair parts.
6/6/2015
Digital control panel does not work. repair parts have been on order for several weeks. Food does not seem cold enough and I have no way to change settings. Ice dispenser is difficult to use and ice container is hard to remove. I am very disappointed in this product as I always thought that Kitchen Aid was "top of the line". Appearance is good and service has been good.
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No, I do not recommend this product
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very usable
5/28/2015
because it helps reclaim some floor space and the french doors are a benefit to access everything at waist height.
Originally posted on Kitchenaid.com
Yes, I recommend this product
Great, Inside and Out
5/28/2015
We bought the refrigerator because it was attractive and matched our other Kitchen Aid appliances. The best feature for us is what we call the "Party Tray" We can put large platters and casserole dishes on the bottom pull out shelf. We have large dinners for entertaining.
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Yes, I recommend this product
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great purchase
5/28/2015
I purchase this about six weeks ago, and love it. This fridge is very heavy. I do not know why unless its due to the cabinet depth. Food stays fresher, longer. Water and ice in the door also is well received by the entire family. Looks impressive.
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Yes, I recommend this product
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Good for counterdepth requirement
5/3/2015
Due to a move, we had to purchase a refrigerator for the new property. All of the other existing kitchen appliances were Kitchenaid so knowing the brand for its quality, I purchased this product. Counterdepth was a requirement so options were limited. Overall we are very pleased, the freezer has ample space and the refrigerator has plenty of space options. The only drawback is the door ice and water dispenser. You can't fit more than a small glass and the ice maker shoots ice all over. It does not hold much ice so after a few glasses it runs out. We've had to resort to keeping a bag of ice on hand.
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Yes, I recommend this product
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loving my new refrigerator at age 89
4/25/2015
again at age 89 I'm no good at writing reviews all I can say is I'm loving every bit of it.
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Yes, I recommend this product
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Extremely pleased
4/23/2015
Great features. Extremely attractive. We picked black because all of our other appliances are that color. We traded our side-by-side for the French door version and are very happy we did that.
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Yes, I recommend this product
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Refrigerator is great
4/16/2015
Very happy with the refrigerator overall. My only negative comment is that the ice dispenser is poorly designed. It is difficult to get a container close enough to "catch" the ice and invariably a piece or two lands on the floor.
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Yes, I recommend this product
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OK...but water line leaks after 3 years and ruined wood floo
4/14/2015
Bought 3 years ago. Little ice capacity, looks nice but now water line leaks in freezer and dripped on wood floor. Area is bowed now on wood floor. After an out of town trip, returned to puddle under fridge.
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No, I do not recommend this product
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Great fridge
4/5/2015
Had this about 2 months now. No issues despite what some reviews say. Glad we got it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
Looks Great
4/2/2015
We bought refrigerator a month ago and it looks great. Counter depth makes the kitchen look like a custom fit
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Yes, I recommend this product
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Full featured counter depth refrig
3/30/2015
We had this refrig installed with a new home purchase and we are very pleased thus far. The counter depth makes for a noticeably smaller interior, but it is very well laid out. Working great so far, making ice, etc. The ice maker does not hold much ice, but we are a two-person household so it should not be a problem. We are using the water and ice through the door a lot - great convenience. Please note: it does not offer crushed ice. Not a problem for us, but some people might miss that feature. We are loving the french-door configuration - it's nice that we can readily see all the contents at eye level. And the freezer drawer is nice because you are seeing everything from above and nothing is hidden behind as in a side-by-side refrig. All in all, we are very pleased so far! It would be tough to find a better counter-depth French door refrig for the money.
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Yes, I recommend this product
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Great features
3/26/2015
We purchased the counter-depth, so it isn't as deep as the refrigerator we replaced, but it's wider which makes up some of the difference. There are things I love and things I'm not so crazy about. The things I love - I love having a bottom freezer. I love the overall appearance of the fridge. On the inside, I love having three drawers, two small ones and one large with a divider. The shelves are adjustable to accommodate taller items, but I do miss those extra few inches in the depth. My biggest complaint is the ice maker. It is very small (which I'm sure is because we have the bottom freezer) and doesn't make enough ice for us, so I keep a bag of ice on hand in my other freezer. When using the ice dispenser, the ice comes out pretty fast and continues even after you have stopped dispensing. Can't tell you how many times the husband has had to pick up four or five ice cubes off the floor, because it won't stop! It is also rather loud when making ice. Overall, however, I am quite happy with the purchase.
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Yes, I recommend this product
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It's okay
3/26/2015
As far as the actual refrigerator space and function go, I don't have a problem with this model. I'm not picky about my fridges, so it works just fine and looks great. BUT, while I was unpacking everything inside and setting up the door shelving I noticed that the two shelf buckets for the left door by the ice dispenser are identical. Only problem is, the top shelf is supposed to be shaped differently to fit that space. Even the instruction manual showed a different shaped bucket for the top slots. So I've got a missing shelf and a useless little bucket. Second, I debated over doing ice and water in the door and I finally decided I wanted the convenience of not having to open the door to get ice or water. So the ice and water dispensers seem to work great. My BIGGEST pet peeve of this fridge is that the little catch tray at the bottom is not self draining, and the excess ice/water literally needs to be soaked up with a few paper towels at least three times a day. So here I am with a nice new shiny stainless steel refrigerator, jamming paper towels into the shallow tray at the dispenser to prevent it from over flowing down the front of the fridge onto my hardwood floors!? Three or four times a day!? Come on!!! So I took a stroll through Home Depot and noticed that most of the models they have on display are similar, and I would imagine their owners are dealing with the same problem. My buddy does have a newer fridge that does self drain the ice tray and I would absolutely search high and low for a brand/model of fridge that does this. This should be more common because it's incredibly annoying.
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No, I do not recommend this product
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Good design and flexible shelving
3/22/2015
So far it has been great with nice features and flexible shelving. The only problem we had was the drain was not draining and the bottom of the freezer kept filling with water and freezing. Once we called a repairman he fixed it with a new drain and told us it was a common problem. I hope Kitchenaid would send out a recall to owners. It took us a while to fill out registration so we may not have been on the list. Our refrigerator door gets left open or ajar a lot and sometimes the alarm goes off and sometimes it does not seem to recognize it.
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Yes, I recommend this product
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Working well !
3/18/2015
I have had this refrigerator for several weeks now and it does all of the things you would expect a refrigerator to do . Plenty of cold water and an adequate amount of ice .
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Yes, I recommend this product
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Keeps things fresher
3/16/2015
I don't know how it does it, but food just seems to stay fresher longer (think strawberries, salad). I assume it's the humidity control in the crisper drawers, but it might just be magic. Love the counter-depth for all the extra space it makes in the kitchen, and the four-bin bottom freezer holds everything we ask of it.
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Yes, I recommend this product
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Our New Refrigerator
3/15/2015
The refrigerator is capable of holding all of the regular and frozen foods that we need. It is conveniently arranged and it's easy to locate what we're looking for. The only problem is the ice dispenser throws ice on the floor each time I use it.
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Yes, I recommend this product
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I like the freezer on the bottom, the chilled water and all
3/7/2015
I've had it for about a month and the counter depth unit is a perfect fit. I could not be more pleased with my new Kitchenaid 20 Cu. ft. counter - depth French door refrigerator
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Yes, I recommend this product
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Perfect for us
2/26/2015
Though the interior of the fridge is on the small side, this is a wonderful appliance. Water/ice dispenser have been great, and the freezer actually fits much more than I anticipated. I wanted a counter-depth refrigerator and I couldn't be happier with this KitchenAid!
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Yes, I recommend this product
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Great freestanding fridge.
Zedoe
2/25/2015
A great cheaper option to inbuilt fridges. Requires limited clearance and being counter depth it looks like it belongs in any kitchen fairly seamlessly.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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your kidding right
2/18/2015
people who write survey questions without any regard for customers time should be fired
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Yes, I recommend this product
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Counter depth refrigerator
2/14/2015
We've had our new Counter depth French door refrigerator w/through the door ice and water for about a week. We are delighted with it in virtually all respects... although it has taken about a week to learn the idiosyncrasies of the ice dispenser. At first it was hard to avoid ice cubes and chips everywhere... after a bit we learned that to press the container up high and a bit to the right solved the issues. All good!
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Yes, I recommend this product
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Still waiting to see what happens
2/2/2015
Seems ok but told the bottom freezers are all bad. We will see
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Yes, I recommend this product
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Two important features
2/1/2015
Needed a refrigirator in the 20 cuft range, but narrow enough to be as close as possible the width of the lower kitchen cabinets -- hence the "countertop" name. The other requrement, if one has to instal it one side to the wall, that the doors, when open pivot in such a way, not to exceed the width of the fridge. Both requirements have been satisfied.
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Yes, I recommend this product
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Perfect for our needs
1/25/2015
Only bad feature is you have to open both doors to access the Deli drawer.
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Yes, I recommend this product
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Love the looks!
1/23/2015
Love the brushed stainless steel look. Like the many shelves & drawers to put items.Would like more space for taller items though.
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Yes, I recommend this product
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Great look!
1/22/2015
Just installed this refrigerator and overall I am happy with the purchase. I realize that because it is counter-depth we have less interior room but I was not expecting it to be so limited on height of shelves. I am still rearranging everything to optimize our space. The counter-depth may still be worth it considering the limited space in our kitchen. Ice maker is very noisy....
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Yes, I recommend this product
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kitchenaid KFIS20XVMS Refrigerator
1/11/2015
Just purchased this for a great deal and absolutely love it. The storeage and adjustability of the shelves fit all my cold storage needs. I took the time to ensure it was installed level (install guy wasn't pleased, but I didn't want lopsided doors). The counter depth fit and look great. The compressor is quiet and runs smooth. I'm not experiencing the ice maker issues posted by others. If you size the glass to the appropriate size of the dispenser schute, it drops right in the glass. It doesn't "shoot" ice! It mechanically pulls the ice into a Gravity schute That falls into your glass. If you tried with a small juice glass, you will probably end up with ice on the floor. Size it up right and there are no issues. So far I'm digging it. Looks great, works great, no issues
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Yes, I recommend this product
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Everything fits!
12/29/2014
We downsized cubic feet in this fridge since our sons were now 'mostly' out on their own, and even when they are both home, everything fits! There's a place for everything. Only thing we have all said is that there should be a digital clock on the door pad...
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Yes, I recommend this product
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Water filter
12/18/2014
This fridge was installed in the new condo I bought. I like all the features except the water filter...it is very expensive to replace considering that it only lasts max 6 mos and then the ice maker stops working and the water won't deliver from the spout.
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Yes, I recommend this product
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my white fridge
12/15/2014
My husband and I bought this white kitchen aid fridge in September and we love it . It's perfect for the both if us :)
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Yes, I recommend this product
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Love my new Kitchen Aid Refrgerator!
12/13/2014
We absolutely adore our new Kitchen Aid Architect Series ll refrigerator because of it increased capacity as well as it superior electrical efficiency.
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Yes, I recommend this product
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Easy to use - Great storage compartments
12/10/2014
Purchased this refrigerator on November 13, 2014 Performs great. Holds proper temperature while in heavy usage.
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Yes, I recommend this product
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I like the freezer at the bottom the french doors
12/7/2014
I am generally happy with the refrigerator. The refrigerator itself is laid out very efficiently for our needs. The only issue that I have is with the ice maker. It is very difficult to get ice cubes out without having additional ice cubes falling on the floor. If you get ice and then switch to water it works fine but if you just want ice, additional ice is dispensed after you take away the glass
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Yes, I recommend this product
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Love our new fridge!
11/30/2014
The counter depth gave us about 3 more inches to walk through the kitchen. I love how we don't lose food in tye back anymore since you can see all the way through with both doors open.
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Yes, I recommend this product
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Love the expansive shelving in the refrigerator and sleek fi
11/17/2014
Love the refrigerator but ice dispenser is aggravating; difficult to get only a few cubes. They come out in a mass and end up all over the floor. Frustrating
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Yes, I recommend this product
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Appearance
11/16/2014
After 10 months of use I'm disappointed with the icemaker
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No, I do not recommend this product
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Easy to see everything
11/15/2014
Bought this and a full-kitchen of Kitchenaid Appliances two months ago and all are perforing better than expected
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Yes, I recommend this product
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Love the look
11/11/2014
Purchased our new kitchen appliances this spring, all Kitchen Aid and love all of them.
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Yes, I recommend this product
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Great Look in our kitchen
11/9/2014
We bought a new house and one of the upgrades we could select was the Kitchenaid 20 CuFt counter depth French Door Refrigerator. What a great product we selected couldn't be any happier. very quiet, keeps the contents cool, and with the ice maker and water dispenser easy to access. meets our needs.
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Yes, I recommend this product
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Beautiful
11/9/2014
This is a beautifully designed refrigerator with shelves in all the right places. The interior is roomy and allows for easy display of your food items for better stocking and easy access. The exterior design is sleek and elegant and makes a lovely addition to the kitchen.
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Yes, I recommend this product
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Terrific All Around
11/7/2014
We purchased our fridge to replace a fifteen year old model that was in the house when we bought it. The fridge has met or exceeded all of our expectations. It is spacious yet fit in a very restricted opening in our kitchen. It's turned out to be a terrific all around buy!
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Yes, I recommend this product
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Excellent appliance
11/7/2014
Very satisfied after two months of use. It has the features we need.
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Yes, I recommend this product
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Key pad in french no instructions on how to change to englis
11/7/2014
Freezer bin has built up frost on drawers, not defrosting or air leak.
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No, I do not recommend this product
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ICE MAKER is horrible, ice ALWAYS ends on the floor
11/6/2014
Bought this and I spend more time picking up ice from the floor then enjoying icy water in my glass
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No, I do not recommend this product
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Nice fridge
11/6/2014
Have been using for a month, very happy so far. The only thing I don't like about it is the smoothness when shutting the drawers, they can catch on the humidity control levers.
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Yes, I recommend this product
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Love my new Kitchen Aid French Door Refrigerator
11/1/2014
It looks so stylish in my kitchen, and the fridge is able to accommodate large dishes which will come in handy this Thanksgiving!
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Yes, I recommend this product
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